This Privacy Policy applies to the Frendole mobile application and all related services (the "Service"). By using the Service, you agree to the practices described here. If you do not agree, please do not use the Service.
Frendole is operated by Aroloma, located at West Jitpur, PO- Bholardabri, PS- Alipurduar, Dist- Alipurduar, PIN- 736123, Alipurduar, India. For any privacy-related questions or requests, contact us at contact@aroloma.in.
| Category | What We Collect | Why We Need It |
|---|---|---|
| Account Information | Full name, email address, username, password (stored as a bcrypt hash — never plain text), profile photo, bio, pronouns, portfolio URL | To create your account, secure it, and display your profile to other users |
| User Content | Posts (text, images, videos, carousels), captions, hashtags, comments and replies, stories, likes, saves | To provide the core social features of the Service |
| Messages & Groups | Direct messages, group chat messages ("Spheres"), story replies, reactions | To deliver messages and enable communication between users |
| Social Graph | Who you follow, who follows you, group memberships, blocked users | To build your feed and enable social discovery |
| Optional Location | Location text you choose to attach to a post (e.g., "Kyoto, Japan") | To display location on posts you choose to tag |
| Category | What We Collect | Why We Need It |
|---|---|---|
| Device Information | Device ID, device name, platform (Android/iOS), app version | To manage your sessions, detect suspicious logins, and send push notifications |
| Usage Data | Feature usage, timestamps, error logs, IP address | To debug issues, improve features, and maintain security |
| Push Token | Firebase Cloud Messaging (FCM) token | To deliver push notifications (only if you enable them) |
| Session Data | Refresh tokens, session expiry, last seen time | To keep you logged in securely and show accurate "online" status |
If you choose to sign in with Google or Apple, we receive the following from the provider:
We do not receive your Google or Apple password. We do not receive access to your contacts, calendar, or other Google/Apple services.
Under the DPDP Act (India): we process your personal data based on your consent (given when you create an account and use features) and for legitimate uses permitted by the Act, such as security, fraud prevention, and legal compliance. You may withdraw consent at any time, but this will not affect processing already completed.
Under the GDPR (EU/UK): our legal bases are:
We do not sell your personal data. We share it only in the following situations:
We use trusted third-party service providers who process data on our behalf under contract:
We may disclose your data if required by law, court order, or governmental request, or if we believe in good faith that disclosure is necessary to protect the safety of users or the public, or to enforce our Terms.
If Frendole is acquired, merged, or its assets are transferred, your data may be transferred as part of that transaction. We will notify you before your data becomes subject to a different privacy policy.
You have the right to:
You have the right to:
Email contact@aroloma.in with your request. We will respond within 30 days. We may need to verify your identity before processing the request.
You have the right to delete your account and associated personal data at any time. You can do this in two ways:
We will process deletion requests within 30 days. After deletion:
Frendole is not intended for children under 13 years old. We do not knowingly collect personal data from children under 13. If we learn that we have collected such data, we will delete it promptly.
If you are between 13 and 18 years old, you represent that you have permission from a parent or legal guardian to use the Service.
Under the DPDP Act, we do not engage in behavioral tracking or targeted advertising directed at children, and we do not process children's data in a manner that is likely to cause harm.
We use reasonable technical and organizational safeguards to protect your data, including:
No method of transmission or storage is 100% secure. While we work hard to protect your data, we cannot guarantee absolute security.
Your data is primarily stored on servers located in [YOUR SERVER LOCATION, e.g., India]. If we transfer personal data outside India, we do so in compliance with the DPDP Act and any applicable rules.
If you are in the EU/UK and your data is transferred outside the EEA/UK, we will use appropriate safeguards (such as Standard Contractual Clauses) to protect your data.
If you enable push notifications, we use Google Firebase Cloud Messaging (FCM) to deliver alerts about likes, comments, follows, messages, and other activity. You can disable notifications at any time:
Disabling notifications does not affect other parts of the Service.
For privacy questions, data access requests, deletion requests, or complaints, contact our Grievance Officer:
Name: Babulal Kol
Email: contact@aroloma.in
Address: West Jitpur, PO- Bholardabri, PS- Alipurduar, Dist- Alipurduar, PIN- 736123, Alipurduar, India
Response Time: Within 30 days of receipt of your request.
If you are not satisfied with our response, you may:
We may update this Privacy Policy from time to time. If we make material changes, we will notify you in the app or by email before they take effect. The "Last Updated" date at the top of this page reflects the most recent version.
Your continued use of the Service after an update means you accept the updated Policy.
For any privacy questions or concerns, contact us at:
Aroloma
Email: contact@aroloma.in
Address: West Jitpur, PO- Bholardabri, PS- Alipurduar, Dist- Alipurduar, PIN- 736123, Alipurduar, India